Gecheo PO, Thuo JK, Byaruhanga J. INFLUENCE OF CONTEXTUAL FACTORS ON CUSTOMER EXPERIENCE MANAGEMENT AND ORGANIZATIONAL COMPETITIVENESS OF MOBILE TELECOMMUNICATION SERVICE PROVIDERS IN KENYA. JBM [Internet]. 2016Nov.30 [cited 2024May1];2(11):212-31. Available from: https://www.ijrdo.org/index.php/bm/article/view/1541