Mathotaarachchi, Kamani, H.W.W.J.H.K. Sugathadasa, B.M.U.S.B Chandrasiri, K.Sandya Dilrukshi, T.D.D. Tharindu Jayamaha, W.S. Anupama Lowe, T.P. Peiris, and G.R.D.E Pushpakumara. “Impact of CRM Strategies towards Customer Loyalty: Impact of CRM Strategies towards Customer Loyalty; With Special Reference to the Customers of Private Hospitals in Colombo”. IJRDO - Journal of Business Management 7, no. 4 (May 10, 2021): 75-92. Accessed May 5, 2024. https://www.ijrdo.org/index.php/bm/article/view/4294.